SEATTLE – Nov. 5, 2012 – Rover.com, the in-home dog care industry leader, is making it easier than ever for thousands of dog owners to connect with local dog sitters for a more convenient, affordable and friendlier dog boarding experience. Since Rover.com launched less than a year ago area, the service already has sitters available in over 3,000 cities and thousands of sitters available in the largest metropolitan areas.
“In less than a year, we have grown our membership base to represent nearly every corner of the United States, ” said Aaron Easterly, CEO of Rover.com. “Dog owners across the country are discovering how easy it is to use Rover.com and how the service can enhance their travel experience by providing the peace of mind that their dogs are being loved and cared for in a real home while they are away.”
How it works
Dog owners can log onto Rover.com and browse hundreds of local, approved dog sitter profiles to find the best match based on price, experience, and location. Rover.com knows that dogs prefer to stay in a real home while their families are away, whether at a sitter’s residence or their own.
Rover.com is free to join and charges a 15% fee for each transaction booked through the site. With nightly rates typically ranging from $25 – $35, all dog owners can find a sitter to fit their budget.
Other Rover.com highlights include:
Unparalleled Protection and Peace of Mind While You’re Away: Rover.com offers 24/7 access to licensed veterinary consultation via Rover.com’s exclusive partnership with VetLIVE.com. This service can help to avoid unnecessary and expensive trips to the vet, or expedite necessary care and attention.
Rover.com provides customer support 24/7, 365 days a year to ensure the best experience for all members. In fact, Rover.com guarantees member satisfaction. The entire team of customer service representatives are fellow dog owners, dog lovers or sitters themselves. They are available from the beginning of the process to the end, answering questions and servicing last minute requests.
Every stay booked on Rover.com is covered by ‘Peace of Mind Protection’ up to $2000 and many sitters have opted to purchase an incremental premium insurance policy that covers incidents up to $50,000.
Quality Sitters: All Rover.com sitters must pass through a multi-tiered approval and review process before they are listed on the site. Badges on sitter profiles identify those members who are trained in dog first aid and cpr, contribute a portion of their dog sitting proceeds to charity, or are members of a professional dog-training or dog-sitting organization. Reviews posted by fellow Rover.com members can also help inform the best choice for your pooch.
Communication During the Stay: Rover.com sitters communicate with owners, and send photos, using the Rover.com mobile app, the Rover.com website and email notifications.
Rover.com also enables dog owners to document instructions and provide dog information such as preferences, vet contact information, etc. This information is always available to the sitter during the stay and can be easily edited and repurposed for future sitters and stays.
“We’re thrilled by the reception we’ve had across America. It’s nice to know so many people share our vision for providing a loving home environment to dogs while their families are away,” adds Aaron.
Rover.com, the in-home dog care industry leader, connects dog owners with local dog sitters online to provide real homes when families travel. Rover.com maintains the mission of creating a safe, loving home for dogs even when owners are away by offering an alternative to traditional caged boarding facilities, or family, friends and neighbors who sit in a pinch. To learn more visit http:// www.Rover.com., and join us on Facebook at http://www.facebook.com/RoverDotCom and Twitter @RoverDotCom.