As the holiday excitement dwindles down, travel tends to slow down, too. This guide will show you how to start 2015 successfully even with fewer incoming requests.
1. Make the most of the requests you get
Follow our sitter guide and Meet & Greet guide to turn every request into a booked stay. Getting fewer requests means that you want to be even better about responding quickly (under an hour) and leading the conversation into a Meet & Greet and booked stay.
2. Turn past clients into repeat clients
Now is the ideal time to contact your previous clients and thank them for choosing you as their sitter in 2014. Tell them you would love to watch their dogs again.
Ask if they have any dates they know they will be traveling this year, and if they would like to reserve those dates with you in advance.
You can also remind your past clients that Rover stays aren’t just for vacations! Sitters have cared for dogs with bad separation anxiety while their pet parents have a date night. We’ve even had sitters help manage doggie ring-bearers at weddings!
3. Promote your business
If your past clients haven’t left reviews yet, you can ask them to leave one to help you gain new clients. Rover will help fund your business, too.
If you haven’t already, create your coupon code and URL. You can give clients you bring to Rover $20 off their first stay. Feel free to share it with friends and family around the country: You win either way! You’ll gain a new client, or, if the owner books with someone else, we’ll still give you a $10 referral fee!
Once you create your code and URL, you can go to the Rover Store and order business cards, shirts, or even supplies like leashes and food bowls.
4. Stay organized
One of the main things you can do to ensure you only get requests you can take is keep your calendar updated. For any vacations or other days that you aren’t free to watch dogs, mark them as unavailable on your calendar.
You can also sync your Rover calendar with Google Calendar or iCal to help you keep track of stays.
Want to stand out in search? Every week, on your sitter dashboard, answer the survey at the top asking whether you are available this weekend. This will help you get last-minute stays.
Make sure you archive every request that you don’t plan to book. Rover puts a hold on those dates if you get several requests for the same time frame. If you are using text messages, you can reply to any message alert with #archive and it will archive that request.
Plus, the new year is the perfect time to update your profile with any information that may have changed—from a new address to a new canine family member.
By staying organized, promoting your business, and making the most of your requests, you can launch 2015 with success.