I need recommendations on how to stop pet owners from picking up their dogs late in the day/evening?
Pet owners continually pickup their dogs as late in the day as possible, most of the time its evening time. Has anyone come up with a solution to having them pickup buy a certain time? Like noon, or 3pm? Can we charge for later pickup times?
establish this at the meet and greet. They are paying for a24hour period. i have clients that are catching flights so may drop off in the am, but pickup after 5pm, so they happily pay me the $20 late pickup fee I have implemented. I also text a few days before the drop off to confirm.